Troubleshooting Guide

Connection Problems

If you're experiencing connection issues:

• Check your internet connection
• Ensure your firewall isn't blocking the application
• Try clearing your browser cache

Common Error Messages

Here are solutions to common error messages you might encounter:

• "Unable to analyze code" - This usually means the file format is not supported or the file is too large
• "Authentication failed" - Try logging out and logging back in

Slow Analysis

If you're experiencing slow performance during code analysis:

• Try analyzing smaller portions of code at a time
• Check your internet connection speed
• Clear your browser cache

If you're still experiencing issues:

• Check our FAQ for more information
• Contact our support team
• Join our community forum